The St. James Support

At The St. James we maximize human potential by providing sports, wellness and active entertainment destinations, programs and experiences that engage, inspire and empower people to pursue their passions and be their best at play, at work and in life. If there is any way we can improve your experience at The St. James, please let us know.

To learn more about becoming as a member, please email

Members can always contact our Member Services team, located at the back of the Concierge Desk or by email at

Let us help you. Contact us using this form and one of our ambassadors will respond shortly.

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The St. James Mobile App FAQs

Why do I need The St. James Mobile App?

The app provides a convenient way to plan your visits to The St. James. Below are some examples of activities that can be done in the App:

  • Sign up for group fitness classes
  • Enroll in High Performance Training programs
  • Reserve time to use The St. James venues
  • Order food from Vim & Victor, with options for delivery
  • Access the Workout of Day, brought to you by Strivers X The St. James

We will continue to add new features to The St. James App over time to improve the experience for our visitors.

How to a create or access my account?

In order to log into the App, you must have the username and password that you established when you became a member. If you do not remember this information or have trouble logging in, please email us at

How do I update my account information?

In the app, tap Settings, then Profile for ways to contact The St. James team to edit your information. If you need additional assistance, please email us at

What if I have more questions about the app?

In the app, tap Settings, then Help & Support for ways to contact The St. James team. If you need additional assistance, please email us at